Friday, 25 December 2009

Proactive Maintenance

Procedure for proactive maintenance

- Get CCleaner, Smartdefrag, Crystal Disk Mark, Windirstat and Belarc Advisor onto server
- Install apps (if TS then make sure shortcuts are only applied to administrator profile)
- Use Belarc to identify system model. Add this info to Managed Server configuration if applicable.
- Check if RAID tools are availble otherwise locate and install.
- Assess backups with customer or primary tech. Add this info to Managed Backup configuration if applicable.

- Check Application and System logs for unusual problems.
- Check for backup software - if SBS check for SBS backups. Check Tape drive/ free space on Ext HDD
- Check backup logfiles.
- Check that backup failure notifications are enabled.
- Refer to Managed Backup configuration in CW for info.
- Check SBS alert and notifications if applicable
- Check AV system installed - check for upgrades, definitions, licensing.
- Check Spam filtering - Trend/GFI
- Check RAID tools for failures. Check disk free space. Run CCleaner. Schedule SmartDefrag to run A\H.
- Check WSUS configuration - Automatic approvals, sync schedule, GPO settings for server/workstations.
- Check DFS replication status if applicable.
- Check for Windows Updates - Schedule for A/H restart - notify company if nessesary.

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