After installing the Leap Documents 2003 Client you may encounter some errors when you attempt to open Word documents that are part of Matters.
These relate to an incompatibility with Leap and a particular windows update - this is resolved by applying a fix which can be downloaded from the Leap website - under "Leap Tools" > KBLD1051 Reg Fix.zip.
Once that has been applied, the next time Leap runs it will install a patch that will undo the effects of the offending update.
Close and re-open Leap again and Click "Help" > "About" > Click "Rebuild All". This will replace all Office add-ins and macros, etc.
We also need to make sure the Trust and Add-in settings are correct for Word
1. Close Leap.
2. Go into Word Options > Trust Center > Trust Center Settings... > Select Enable all macros
3. Word Options > Add-Ins > Make sure the Leap plugin is not disabled.
That should sort the problems out - this is relevant for Leap Documents v6.3.279.
Perfect advice mate.
ReplyDeleteGoogling for Leap Documents error code 65535 yielded nothing. You should tag this article with keyword "65535".
Thanks heaps, don't know how much stress you have saved me.
No problem - glad it helped!
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