The latest version of Trend has a couple of issues, namely it no longer supports Windows 2000 (This could be an issue if your site is still 2000 based) and the client agent does not upgrade properly on SBS 2003 servers.
After running the upgrade - the client agent is not installed properly and is not running on the server.
First make sure the latest critical patch is applied:
http://downloadcenter.trendmicro.com/index.php?clk=tbl&clkval=1815®s=AUS&lang_loc=4#fragment-1831
Next we need to remove all traces of the client agent from the server using the removal tool:
ftp://transfer:data@techsupport.trendmicro-europe.com/WFBS/7.0/SA%20uninstall%20-%207.0.1343.zip
Now we should be able to install the latest client on the server without any further problems using the "\\Servername\ofcscan\autopcc.exe" method.
Source URL: http://community.trendmicro.com/t5/Business-Security-Forum/WFBS-7-0-installati-on-error-on-SBS-2003-servers/td-p/18164/page/6
Trend WFBS Download: http://downloadcenter.trendmicro.com/index.php?regs=AUS&clk=result_page&clkval=drop_list&catid=8&prodid=39
The latest build of the installer seems to work normally in some cases - we don't need to manually re-install it following the upgrade.
ReplyDeleteIn saying that I had this problem crop up again today - seems to be resolved by restarting the server and manually running the autopcc.exe installer again.
Thank you!
ReplyDeleteYou are my hero for posting the info above. I have been looking for said tool as I have a legit issue where a client will not take a reinstall no matter what. Even with full cleanup procedures followed. This happened when I upgraded from Trend WFBS 6.3 to 7.0.